Common questions are answered below. Can't find what you need? Email us — we reply within one business day.
Getting started
How do I add my first habit?
Tap the + on the Today screen, name your habit, pick a category, icon and color, then choose a goal. Mosaic starts tracking from today.
Does Mosaic require an account or login?
No. Mosaic works entirely on your device — no account, no login, no signup. Your data belongs to you.
How do I mark a habit complete?
Tap the circle on the right of a habit card. It fills with the habit's color. Tap again to undo. You can also tap a tile in a widget to log without opening the app.
Can I track habits on iPad?
Yes — Mosaic is a universal app for iPhone and iPad. iCloud sync keeps both devices up to date automatically, and it's free for everyone.
Streaks & Never Miss Twice
How are streaks calculated?
A streak counts consecutive scheduled days (or periods, for weekly/monthly goals) where you completed the habit. Rest days and skips don't break it. Missing a scheduled day breaks the streak — unless Never Miss Twice is on.
What is Never Miss Twice?
A streak-insurance rule (Mosaic Pro): a single missed day is forgiven automatically, so your streak stays alive. Two misses in a row resets it. Separately, you get a few grace tokens each month to manually repair a streak that did break.
My streak shows a different number than I expected — why?
If you haven't completed today yet, the streak shows the count earned through yesterday. It updates when you mark today done. If something still looks off, email support@minilabs.cc.
Goals & widgets
What goal types can I track?
Daily habits are free. With Pro you can also use count-per-day (e.g. 8 glasses of water), times-per-week, times-per-month, and every-N-days goals.
How do I add a Mosaic widget?
Long-press your Home Screen (or Lock Screen), tap +, and search "Mosaic." Choose small, medium, or a Lock Screen widget. Widgets are free for everyone.
My widget isn't updating. What should I do?
Logging in the app or tapping a widget tile refreshes it right away. iOS otherwise controls refresh timing to save battery. If a widget seems stuck, remove and re-add it.
Pro & purchases
How much is Mosaic Pro, and is it a subscription?
The app is free to download. Pro is an in-app purchase: a monthly or yearly subscription you can cancel anytime, or a one-time Lifetime unlock that's yours forever. Current prices are shown on the App Store and in the app before you buy.
What does Pro unlock?
Unlimited habits, flexible goal types, Never Miss Twice plus grace tokens, custom colors and premium icons, and Pro insights like 30-day momentum. (Widgets and iCloud sync are free for everyone.)
I bought Pro but it's not active. How do I restore?
Open Settings inside Mosaic and tap Restore purchases. Make sure you're signed in with the same Apple ID you used to buy Pro.
How do I manage or cancel a subscription?
Subscriptions are managed by Apple: iPhone Settings → tap your name → Subscriptions → Mosaic. For refunds, visit reportaproblem.apple.com.
Data & privacy
Where is my data stored?
On your device. When you're signed into iCloud, it also syncs through your personal iCloud account — never through a Minilabs server. We never see your habits.
How do I export or back up my data?
Settings → Export backup creates a JSON file of your complete history. Import it on any device from Settings to restore.
What happens to my data if I delete the app?
Local data is removed immediately. If iCloud sync was active, remove the iCloud copy from Settings → Apple ID → iCloud → Manage Account Storage → Mosaic.
Still have a question?
We respond to every email, usually within one business day.